Contact KCS Group
Contact KCS Group
Phone us at (647) 979-0549 (toll-free (866) 845-8064), email info@KCSGroup.ca, or use the callback form. We are open daily from 9 a.m. to 9 p.m.
- Open daily, 9 a.m. to 9 p.m.
- ESA/ECRA #7014042
- Aurora, Ontario
- Toronto, GTA and Ontario
Request a callback
A licensed electrical contractor calls you back, usually the same business day.
Updated Reviewed by KCS Group licensed electricians
Phone, Email and Office Address
Phoning the office is the quickest way to reach KCS Group; lines are staffed seven days a week.
| Company | KCS Group Ltd (licence 7014042) |
|---|---|
| Address | 16 Maple Fields Circle, Aurora, ON L4G 3X7 |
| Phone | (647) 979-0549 |
| Toll-free | (866) 845-8064 |
| info@KCSGroup.ca | |
| Hours | Open daily, 9 a.m. to 9 p.m. |
Prefer not to call? Use the form on this page or our callback request page, and a licensed electrician will phone you back during office hours.
What to Include When You Contact Us
A short description of the site, the equipment and what you need is enough for a first conversation; drawings and past reports help us quote faster.
- Site address and type of facility (plant, warehouse, office building, clinic, dental office)
- The service you need, for example preventive maintenance, an insurance infrared scan, testing or a dental fit-out
- Main equipment and ratings, or a single-line drawing if you have one
- Any insurer, audit or corporate requirement, including the prequalification platform you use
- Preferred timing and any shutdown windows
Email files to info@KCSGroup.ca and mention the site address in the subject line.
Areas We Cover From Our Aurora Office
From Aurora we reach Toronto and every GTA municipality, and we accept Ontario sites outside the region for clients with several locations.
That includes our home turf of Aurora and Newmarket, plus Richmond Hill, Markham, Toronto, Brampton, Hamilton and the other communities on our service areas page.
Outside Office Hours and Emergency Response
Emergency call-outs are part of our maintenance agreements only; messages and form requests left overnight by anyone else are answered the following morning.
If you are facing an immediate hazard such as smoke, fire or exposed live parts, call 911 first and keep people away from the equipment. A maintenance contract gives your site priority access to our team, and our services page explains what a program can include.
Questions
Contact questions
Reaching KCS
What is the quickest way to reach KCS about an electrical project?
Phone (647) 979-0549, any day of the week, during opening hours. You will talk through the site and the work with our team, who will book a survey visit when one is required. A toll-free number, (866) 845-8064, is also available, and the online form accepts requests at any hour.
Is the KCS office open on weekends and holidays?
We keep the same hours all week, so Saturday and Sunday calls are answered just like weekday ones. Field work on weekends is scheduled in advance, which suits shutdown testing at plants and work in offices or clinics that are closed on those days.
Which email address should we use to send drawings or equipment lists?
Send drawings, equipment lists, past maintenance reports and insurer letters to info@KCSGroup.ca. Put the site address in the subject line so the files are matched to your request. Large files can be shared as a download link in the email.
Coverage
Does KCS take on electrical work outside the GTA?
Yes. Our focus is Toronto and the GTA, yet we also travel to communities such as Ottawa, London and Kitchener-Waterloo, especially for clients with several sites under one maintenance program. Tell us the location when you call and we will explain how the visit would be planned.
What should we do if an electrical problem happens after 9 p.m.?
If there is smoke, fire or a shock hazard, call 911 first and keep people away. Clients with a KCS maintenance contract can use the emergency response arrangement in their agreement. Others can leave a voicemail or send the online form, and our team will follow up once the phones reopen in the morning.
Related services
Related services
Request a Callback
Send a short request and a licensed KCS electrician calls you back during office hours to scope your site.
View service
All Services
The complete list of KCS Group services, grouped by program, with a one-line summary of each.
View service
About KCS
Who KCS Group is: a licensed, COR certified electrical contractor serving plants, buildings and clinics for 15 years.
View service
Request a callback
Plan your next electrical maintenance program with KCS
Tell us about the site and the equipment. A licensed electrician reviews it and calls you back.
- ESA/ECRA licence #7014042
- COR certified, ISNetworld, Avetta and ComplyWorks
- Work planned around shutdowns and tenant hours
- Emergency response for maintenance-contract clients
Send your request
We reply during business hours: Open daily, 9 a.m. to 9 p.m.