
Request a callback
Request a Callback From a Licensed Electrician
Tell us about your site and what you need. A licensed KCS electrician will phone you back during opening hours on any day of the week.
- ESA/ECRA #7014042
- COR certified
- Open daily, 9 a.m. to 9 p.m.
- No obligation
Request a callback
A licensed electrical contractor calls you back, usually the same business day.
Updated Reviewed by KCS Group licensed electricians
What Happens After You Submit the Form
Your request goes straight to our office, and a licensed electrician phones you back during office hours to understand the site and agree on next steps.
- We read your request. The form arrives by email at our office, with the page you sent it from.
- We call you. Requests are returned during opening hours, and anything sent overnight is worked on next morning.
- We scope the work. On the call we confirm the facility, equipment, timing and any insurer or audit requirement.
- We confirm in writing. Where a visit to the site makes sense we schedule one; otherwise a written scope and schedule follows.
A callback is a conversation, not a commitment. How we handle the details you send is explained in our privacy policy.
What to Have Ready for the Call
You do not need everything below for a first call, but each item shortens the path to a scope and schedule.
- Site address, building type and approximate size
- The main equipment involved, such as switchgear, transformers, MCCs or panels, with ratings if known
- Any single-line drawing or previous maintenance, test or thermal scan report
- The reason for the work: insurer request, audit finding, failure, renovation or new equipment
- Shutdown windows, tenant hours or clinic hours we need to work around
- Your contractor prequalification platform, if your company uses ISNetworld, Avetta or ComplyWorks
Common Reasons Clients Request a Callback
Most callbacks start with one of a handful of needs, and each has a page with more detail.
- An insurer has asked for an infrared scan report
- A plant wants a preventive maintenance program or arc flash study
- A property manager needs commercial electrical maintenance across several buildings
- A clinic or dental office is planning a fit-out or new dental equipment
Prefer to talk now? Phone (647) 979-0549, or find the toll-free line and email address on our contact page.
Questions
Callback questions
Callbacks
When will someone from KCS return my callback request?
Callback requests are returned by a licensed electrician while the office is open, 9 a.m. until 9 p.m. Anything submitted late at night waits for the next morning. For an urgent matter, phoning the office directly is faster than the form.
Am I committing to anything by requesting a callback?
No. The call is for us to understand your site and for you to decide whether KCS is the right fit. Any work is confirmed separately with a written scope and schedule, and no visit goes in the calendar without your sign-off.
Can I request a callback about a clinic or dental office project?
Yes. Use the same form and mention the type of clinic, the equipment involved and whether X-ray equipment is part of the project. Alongside clinic electrical work, we can assist the owner with the provincial X-ray registration forms, and we can coordinate timing with your designer and general contractor.
What details from the callback form does KCS keep, and for how long?
The form collects only what we need to call you back and understand the request. The website keeps its copy for 30 days, and the request is also delivered to our office by email. Our privacy policy explains how to ask for access or deletion.
Related services
Related services

Contact
Phone, email and address for KCS Group in Aurora, open daily from 9 a.m. to 9 p.m. for Toronto, GTA and Ontario sites.
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All Services
The complete list of KCS Group services, grouped by program, with a one-line summary of each.
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About KCS
Who KCS Group is: a licensed, COR certified electrical contractor serving plants, buildings and clinics for 15 years.
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Request a callback
Plan your next electrical maintenance program with KCS
Tell us about the site and the equipment. A licensed electrician reviews it and calls you back.
- ESA/ECRA licence #7014042
- COR certified, ISNetworld, Avetta and ComplyWorks
- Work planned around shutdowns and tenant hours
- Emergency response for maintenance-contract clients
Send your request
We reply during business hours: Open daily, 9 a.m. to 9 p.m.
